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Ground Staff Job Career
In today’s time, making a career in the aviation sector is one of the first choices of youth. However, there are many areas in the aviation sector for people in which they can make their career. The ground staff job Career is one of the most demanding fields in the aviation sector.
Therefore, through this article, we will know how to become a ground staff?
Who is the Ground Staff?
There are many people who do not know the meaning of Ground Staff. Or the difference between cabin crew and ground staff is not known. So who exactly are the Ground Staff, let’s know.
“They are Airport or Airline staff who provides services for passengers from the time of entering the airport to the time of departure of the aircraft.”
The profession of ground staff includes services like
- Air ticketing,
- Baggage handling,
- Announcement,
- Security,
- Boarding pass checking, etc.
How can I become Ground staff?
If you have made up your mind to become a ground staff, then you can apply in these three areas. Furthermore, there are slight differences in the selection process in these three areas, which will be seen in this article.
> Ground staff who work for the Airport.
> Airline Ground staff
> Ground Handling Agency Staff
Thus an applicant has the option to apply in these three fields. However, the ground staff work is similar in all three areas. But the educational qualifications vary during the selection of these three fields.
Note:-For the selection of ground staff, the applicant must have 10+2. But today, most airline companies give preference to graduate applicants for the selection of Ground Staff. Whereas candidates can apply for Airport Ground Staff and Ground Handling Agencies after the 12th.
Qualification for Ground Staff
1. Educational Ground Staff Qualification:-
➤ Applicants must be 10+2 to become a ground staff. Applicants of any stream (Science, Arts, Commerce) after the 12th can apply for this post.
➤ In addition, if someone has a diploma or graduate (from any branch), they can also apply for this post.
➤ If you want ground staff to become your career only after the 12th, then you can apply for Airport and Ground Handling Agencies.
➣ The same, if you want to apply for any Airline Ground Staff, the applicant must have a bachelor’s or diploma degree. The big reason for this is that nowadays most Airline companies are giving more preference to graduates or diploma holders.
2. Eligibility Criteria
- Both males and females can apply for this ground staff position.
- Age Limit: 18 to 27 Years ( varies Airline to Airline)
- Applicant should be able to speak and understand the English language.
- Applicants should be mentally and physically fit.
- No visible tattoo marks/body art.
How many department in Airport Ground Staff
If we talk about the department of ground staff, it is divided into three parts. And to be selected in one of the three categories, applicants can select particular fields during the interview.
➢ Customer Service Agent
➢ Security Agent
➣ Ramp Agent
And these three categories are divided into different parts based on the work of the staff. Which is as follows where you can be appointed.
Job Roles
These are different types of ground staff job profiles to which applicants can apply.
- Airline Ticket Agent
- Ramp Planner
- Cargo Handler
- Passenger Service Agent
- Airline Operations Agent
- Security Agent
- Airport or Airline Technicians
Airport Ground Staff Section Process
Firstly, applicants must be constantly updated for upcoming ground staff vacancies. Or for that, applicants can apply by visiting various airline websites. The applicant is called for an interview within a few days of applying.
Selection of ground staff usually takes place in two stages.
1. Group Discussion
First of all, the applicant has to go through a GD round. In this round, the applicant has to demonstrate the manner and confidence of speaking.
2. Personal Interview
After clearing the GD round, the applicant has to give a personal interview. The applicant should be very well prepared for this round. Because only after clearing this round you are selected for training.
These questions are commonly asked during this period.
➢ Introduce Yourself
➢ Question related to Airports or Airlines (IndiGo, Spice jet, Air India etc)
➣ Which department do you want to join?
Courses for Ground Staff
After the 12th, the interested applicant can do these various courses for the Airport ground staff job.
1. Certificate courses
Applicants for ground staff airline and airport jobs can apply for these various certificate courses. After doing these courses, your preference for this job profile increases.
So all these certificate courses are as follows.
➢ Airport Ground Services Certificate Course
➢ Certificate Course in Fare & ticketing
➣ Ground handling Certificate Course
➢ Airline Interview Preparation Certificate Course
2. Diploma Courses
Apart from this, if you are willing to do a diploma course then they can also in these various fields.
➣ Diploma in aviation Ground handling
➣ Diploma in Airline Ticketing
➢ Aviation Security Diploma Course
➣ Diploma in Airport Management service
➣ Diploma in air cargo & Courier Management
3. Bachelor Courses
In addition, if you want to do Bachelor’s course (B.B.A), you can also do it.
➣ B.B.A in Airline Management
➢ B.B.A in Aviation & Travel Tourism
➣ B.B.A in Aviation
Also Read: Cabin Crew Job Details
What does the ground staff do at an airport?
Ground Staff provides services for passengers from the time of entering the airport to the time of departure of the aircraft. These are different types of tasks that are handled by ground staff.
- Helping passengers by answering questions.
- Checking the boarding pass of passengers.
- Announcing the departure and arrival time of airplanes.
- Handling the baggage from airport to airplanes.
Required Skills
These are the following required skills for the ground staff job.
➣ Communication skills should be good enough for Ground Staff.
➣ Must be able to overcome problems.
➢ Airport ground staff must have a calm and friendly personality.
➣ Be able to fully carry out the responsibilities.
➣ Be able to lead teamwork.
Job opportunities for Ground Staff
You can apply in these various fields to make a career for ground staff at the airport. To apply in these fields, the candidate should check the job vacancies on their website.
➢ Airlines ground staff
➢ Airports ground staff
➣ Travel Agencies
➢ Ground Handling Agencies
➢ Cruise
Note: After seeing the job description in newspapers or social media, first of all, go to the official website of the airlines and know whether it is fake or genuine.
Salary of Airport and Airline Ground Staff
Entry-level (Freshers) income in all airlines and airports (for domestic) is between 15k to 25k INR. If we talk about the average salary of ground staff in India, it is 23100 INR. In addition, as ground staff experience increases, salaries also increase.
NOTE: If you are working as a security agent, the growth of this area is very high compared to other profiles. Because with experience in this field, you can apply for the protection of any celebrity personality or Cruise security guard.
Top recruiting Airline companies for Ground Staff
These are the top companies that periodically announce job vacancies. Apart from this, you can also find job vacancies by visiting the website of airlines.
- IndiGo
- Emirates Airlines
- GoAir
- Spicejet
- Air India
- Qatar Airways
- Jet Airways
- AirAsia India
- Vistara
- SpiceJet
- Lufthansa
- Virgin Atlantic
NOTE: Many airlines ask for a security deposit, but you have to pay only after joining.
FAQ related to airport ground staff
1. Is ground staff a good career option?
If you are not able to pursue higher education and want to make your career in the aviation industry only after 12th, then this field will be best for you.
2. 12th pass candidate can apply for the ground staff job in the airport.
Yes, of course, after the 12th you can apply for the Airport Ground Staff job. But also keep in mind that if you apply for any airlines, you should graduate.
3. I am 10th pass and I did 2 years ITI fitter course can I get the jobs at the airport in ground staff maintenance.
Yes, you are eligible for both airport and ground handling agencies.
4. What is customer service in ground staff?
From the entry of passengers at the airport to leaving the airport, all the facilities offered to them by the employees are customer service.
There are many functions that come under customer service.
- Loading and unloading of Baggage
- Reply to their query
- Boarding pass checking
- Provide appropriate guidelines to people with disabilities.
5. What is the difference between ground staff and cabin crew?
Cabin crew is those who take care of passengers during an air flight. While the ground staff is those who take care of passengers at airports.
6. Designation for ground staff at the airport.
There are many such ground staff posts on which you can work.
- Air Ticketing agent
- Security Agent
- Ramp agent
- Sales Agent
- Dispatcher
- Airport Technicians
7. What are the questions asked in the ground staff interview?
Both group tests and personal interviews are conducted to test your ability.
➢ In a group test, you have to present your point on a topic.
➢ You have to tell about yourself in a personal interview.
➣ Be sure to keep information about any airline you want to join.
➢ Some cross-questions will be asked to check your endurance.
8. What is the minimum height to apply for a ground staff job?
In almost all airlines and airports, the Height of candidate is not an issue for any ground staff job.